Privacy Policy

Dikadreams values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, and use your information when you interact with our Spot the Ball competition and lottery. By using our website and participating in our competitions or lotteries, you consent to the practices described herein.

1. Data Collection

1.1 Personal Information: We may collect the following personal data when you interact with our website:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (processed securely through third-party providers)

1.2 Non-Personal Information: We also collect non-identifiable data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

1.3 How Data is Collected:

  • Direct Input: Information you provide when registering, entering competitions, or purchasing tickets.
  • Automated Technologies: Data collected through cookies, tracking pixels, and analytics tools.

2. Data Storage

2.1 Secure Systems: Your data is stored on secure servers using encryption and other industry-standard measures to prevent unauthorized access, loss, or disclosure.

2.2 Retention Period: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Account information: Retained as long as your account is active.
  • Competition entry data: Retained until the competition and any associated obligations are completed.

3. Data Usage

3.1 Primary Uses: Your data is used to:

  • Process your competition entries and payments.
  • Notify you of competition results and prizes.
  • Provide customer support.
  • Improve website functionality and user experience.

3.2 Marketing Communications: If you opt-in, we may use your email address to send promotional materials or updates about upcoming competitions. You can unsubscribe at any time.

3.3 Third-Party Sharing: We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: For payment processing, email communication, or website analytics.
  • Legal Authorities: If required by law or to protect our rights.

4. Your Rights

4.1 Access and Correction: You have the right to access and request corrections to your personal data. Please contact us if you believe your information is inaccurate or incomplete.

4.2 Data Deletion: You may request the deletion of your personal data, subject to legal obligations requiring its retention.

4.3 Objection to Processing: You may opt out of marketing communications or object to the processing of your data under certain circumstances.

5. Cookies

5.1 Purpose of Cookies: Cookies help us enhance your experience by:

  • Saving your preferences.
  • Tracking competition entries.
  • Analyzing website traffic.

5.2 Managing Cookies: You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: support@dikadreams.com